Feature Focus: Autopay - recurring payments, sorted, with full admin control

AutoPay is Teamo’s automated collection engine for recurring club payments — memberships, match fees, training fees, merchandise — anything that lives as an invoice on a member’s account.

Once a member is opted in, the system:

• Bundles their outstanding invoices into a monthly statement on the 1st of the month
• Collects the total on the 5th via the club’s connected GoCardless or Stripe account
• Respects each member’s monthly limit — if their cap is £30 and they owe £75, only £30 is taken this run, and the rest rolls forward to next month
• Marks invoices paid automatically the moment the payment settles — no admin reconciliation, no spreadsheets

The club gets paid. The member doesn’t have to think about it. The volunteer treasurer gets their Sunday afternoons back.

• Chase Payments — gone. The single biggest source of awkward parent emails just stops.
• Cash-flow you can predict. Because everything collects on the same day, you know on the 6th of the month what landed and what didn’t.
• Per-member monthly limits. Families with three kids in the club aren’t hit with a £240 bill in January. Spread it.
• Works with the rails you already use. GoCardless for Direct Debit, Stripe for card. No new merchant account, no new contract.
• Forward visibility. The Chase Payments / AutoPayable widget shows you what’s collecting now and projects forward by member — so you can see months ahead, not just last month’s receipts.
• Member-driven opt-in. Each member acknowledges AutoPay themselves, on their own account. You aren’t signing anyone up against their will.

The headline change in this release: club admins can now revoke a member’s AutoPay acknowledgement in one click, directly from the AutoPay admin modal. No support ticket, no database request, no waiting.

Here’s the situation we kept hearing about. A member is set up on AutoPay, everything’s fine for a year, then their circumstances change — they want to go back to paying manually, or move to a different family member’s account, or pause for the off-season. The member couldn’t cleanly undo their own acknowledgement from the app, and the admin couldn’t do it for them. The only route was to raise it with Teamo support and wait.

That’s the gap this release closes.

Open any member’s AutoPay admin modal and you’ll see the existing green Authorise action you’re used to — and, when the member has already acknowledged AutoPay, a brand-new red Revoke button sitting right beside it.

• One click revokes their acknowledgement. The member’s AUTO_PAY attribute is removed and they immediately stop being included in future AutoPay statements.
• Outstanding balances stay where they are. Revoking AutoPay doesn’t write off anything they owe — it just stops the auto-collection. They can pay manually, or re-authorise later.
• The next statement run skips them. If you revoke before the 1st of the month, they won’t appear on that month’s collection at all.
• Reversible. If the member wants back on, click Authorise again — same modal, same admin, no support involved.

One important point, because we’ve been asked this in testing: Revoke does not cancel the member’s GoCardless mandate. The mandate — the long-lived Direct Debit authority between the member’s bank and your club — is a separate, heavier thing, and we’ve deliberately left it alone here. If the member wants the mandate itself cancelled, they can do that from their own account, or their bank, in the normal way.

Revoke is specifically about this club, this member, this AutoPay flow. It’s the lightest-touch undo we can give you, and it keeps the bigger payment plumbing untouched.

1. Go to Manage Club > Payments > AutoPay
2. Find the member you want to update and open their AutoPay admin modal
3. If they’ve acknowledged AutoPay, you’ll see the red Revoke button next to the existing green Authorise action
4. Click it. Confirm. Done.

The change takes effect immediately. The next time the monthly statement is built — on the 1st — the revoked member will simply not appear on it.

A few real-world examples we’ve seen in testing:

• The member asks you to. They’d rather pay manually from now on. One click and it’s done.
• The member has left. They’re not playing this season. You don’t want a statement built for them next month.
• Account moved to a parent or guardian. The junior’s balance now lives on the parent’s account — revoke the duplicate AutoPay on the junior’s side so it doesn’t double-collect.
• You set them up by mistake. Wrong button, wrong member — revoke and start again.
• Off-season pause. Revoke for the summer, re-Authorise in September.

Under the hood, AutoPay collections key off a single attribute on the member’s account — the AUTO_PAY acknowledgement — which controls whether they’re included when next month’s statement is built. Authorise sets it. Revoke removes it. That’s why the change is instant, and why nothing else about the member’s account, mandate, payment history, or outstanding balances is touched in the process.

If you’ve been around long enough to remember manually editing rows to undo an AutoPay opt-in — that’s now a one-click button. We’re very pleased to see the back of that workflow.