Welcome to our guide on Pass Products, a powerful feature designed to enhance your membership and event management experience. With Pass Products, you can offer flexible and versatile options for members, from seasonal passes to multi-event access. Here's how to create, manage, and use Pass Products effectively.
Pass Products are flexible tools similar to memberships but designed for supplementary offerings. They are ideal for:
- Seasonal passes
- Additional subscriptions
- Multi-event tickets
Use Pass Products to cater to diverse needs, providing more value and convenience for your members.
Access Club Products - Navigate to your club’s product management section.
Add a New Pass - Select the option to add a new Pass Product.
Fill in Pass Details - Provide the following:
- Name of the pass
- Description
- Pricing and payment details
Promote the Pass - Choose where to make the pass visible:
- Newsfeed
- Payments page
- Promoting the pass ensures that members can easily discover and purchase it.
Assign Passes to Members:
- Go to the Payment Centre.
- Select the member by clicking the box next to their name.
- Assign the desired pass to the selected member.
Track Pass Usage
Admins can monitor which members hold specific passes by navigating to the Team Payments section. Here, you can view detailed usage data and member assignments.
Integrating passes with events simplifies access and payment processes for organisers and participants alike. Here’s how passes work with events:
How Passes Enhance Events
- Serve as prepaid or pre-authorised entry tokens.
- Grant access to single or multiple sessions within an event series.
- Simplify attendee registration and payment.
Steps to Add Passes to Events
- Include Pass in Training Fee - When setting up event pricing, link the cost of a pass to the event fee. This allows attendees to purchase the pass during registration.
- Provide Clear Information - Detail the pass benefits, costs, and usage instructions in your event description. Transparency helps attendees make informed decisions.
Usage Tracking - Passes come with built-in tracking tools, such as a green-line indicator, to display the number of sessions used by an attendee.
Support for Multiple Events - Passes can cover one or multiple events. For example, a single pass can grant access to a 10-session training program, eliminating the need for multiple registrations.
Standalone Passes - Use passes for general purposes beyond events, such as on-demand services or membership perks.
When creating the pass, select options to display it on the:
- Newsfeed for announcements.
- Payments page to ensure members see it when managing their accounts.
- Events so users can purchase straight from the event
Yes, you can assign passes through the Payment Centre:
- Open the Payment Centre.
- Select the member by clicking the box next to their name.
- Assign the desired pass.
Yes! Passes include built-in tracking tools. Features like a green-line indicator help members and admins monitor how many sessions have been used.
No, passes are versatile! They can be:
- Event-specific, such as for a single workshop or training camp.
- Multi-event, covering several sessions or programs.
- Standalone, offering perks or on-demand services unrelated to events.
Admins can view member pass assignments and usage in the Team Payments section. This area provides a clear overview of who holds what pass and how they’ve been used.
Yes, you can modify a pass's details through the product management section. However, any changes to pricing or terms should be communicated to members to avoid confusion.
Absolutely! Passes are perfect for seasonal activities like summer training camps, workshops, or multi-session programs. They save attendees from having to register and pay for each session individually.
Yes, passes can be standalone tools. Use them to offer membership perks, on-demand services, or other non-event-specific benefits.
