Merchandise Products

Managing and promoting club merchandise is now easier than ever with Teamo! Merchandise products join memberships, match fees, training fees, and social event tickets as another essential aspect of club management—all streamlined in one place.

With Teamo, you can set up merchandise products, promote them, process orders, and track fulfillment efficiently. Here’s how it works:

Create a Merchandise Product:

• Go to Club Products > Create Product > Select ‘Other’.
• Fill in the product details as you would for any other product.

Add Media:

• Upload up to 5 images to showcase the merchandise.
• Drag and reorder photos to determine the display order.

Customise Options:

• Use Concessions to add size or colour options.
• Define variants like sizes (Small, Medium, Large) or colours for better customisation.

Set Promotion Locations:

• Choose where the merchandise will appear:
• Newsfeed
• Payments Page (below invoices)
• Checkout Area (as an optional add-on to a basket)
• Webshop (access by going to manage club > club products > 3 dots > club webshop)

You are able to add merchandise products to the Webshop by toggling on this option within the promotions section of creating this product.

This allows people who are not members on Teamo to be able to purchase these products too!

*NOTE* your club will need to have a Stripe account to add to the Webshop!

• Members will see merchandise based on your selected promotion locations.
• On the Newsfeed, merchandise blocks will appear alongside match scores, posts, or updates.
• Members can click to view product images, scroll through media, and check size or color options before purchasing.
• Once purchased, the item will appear in their Purchase History, alongside other payments like match fees or memberships.

From the Homepage:

• Select the + (plus) icon > Choose Payment Request > Select Merchandise.
• Pick the product, assign a size (if applicable), and select the recipient.
• Indicate whether the item has already been received.
• An invoice will then be generated.

From Team Payments:

• Navigate to Team Payments > Merch.
• Follow the same steps as above to assign items.

Admins and Managers can track merchandise orders through the Team Payments section. Navigate to the Orders tab, which is organised into three categories:

Ordered:

• The member has clicked "Pay," but payment hasn’t been completed (e.g., no saved card or no linked payment account).
• The unpaid invoice will appear in the member’s payment section.

Paid:

• The product has been paid for but not yet delivered to the member.
• Mark the order as Fulfilled once delivered.

Fulfilled:

• The member has both paid for and received the item.
• This tab provides a history of fulfilled orders.

Admins can filter orders by team or club section for easier management.